Finish Matrix

Finish Matrix

List pages
Facility Design Process
Design Resources
01.0 Arrival
02.0 Administration
03.0 Retail
04.0 Lockers/Changing
05.0 Relaxation Spaces
06.0 Indoor Amenities
07.0 Spa Treatment Rooms
08.0 Regenerative Medicine
09.0 MedSpa
1.0 Pre-Launch
1.0 Pre-Launch - 01 Documentation
1.0 Pre-Launch - 02 DLC Partners & Stakeholders
1.0 Pre-Launch - 03 Site Audit & Survey
1.0 Pre-Launch - 04 Systems & Processes
2.0 Launch
2.0 Launch - 01 Presentations & Proposals
2.0 Launch - 02 Menus & Marketing Material
2.0 Launch - 03 Vendor Forms & Information
2.0 Launch - 04 SOPs & Protocols
2.0 Launch - 05 Staffing & Onboarding
2.0 Launch - 06 Operational Systems & Software
3.0 Active Operations
3.0 Active Operations - 01 Documentation
3.0 Active Operations - 02 Vendors Inventories & Quotes
3.0 Active Operations - 03 Menus Brochures & Printed Collateral
3.0 Active Operations - 04 SOPs & Protocols
3.0 Active Operations - 05 Staffing
3.0 Active Operations - 06 Operational Equip. & Programs
3.0 Active Operations - 07 Presentations & Proposals

Finishes


Objective

Select finishes that support the Discovery Well Being design philosophy, sustainable practices, and that are appropriate to the budget. (Refer to the design philosophy for additional information.) The materials must communicate the essence of the brand to the guests as well as a space that is impeccably clean, sanitary and well maintained. Poor choice in materials can result in increased labor costs to; sanitize and maintain the finishes, increased costs to contract professional cleaners, the early replacement of the materials, and possibly lawsuits. The finish specifications must withstand daily chemical cleaning from staff that may not be fully trained on proper techniques. Specify and install finishes that are compliant with local health and building codes.
Select finishes that support the Discovery Well Being design philosophy, sustainable practices, and that are appropriate to the budget. (Refer to the design philosophy for additional information.) The materials must communicate the essence of the brand to the guests as well as a space that is impeccably clean, sanitary and well maintained. Poor choice in materials can result in increased labor costs to; sanitize and maintain the finishes, increased costs to contract professional cleaners, the early replacement of the materials, and possibly lawsuits. The finish specifications must withstand daily chemical cleaning from staff that may not be fully trained on proper techniques. Specify and install finishes that are compliant with local health and building codes.

General Guidelines

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  • Select finishes that are suitable for the amount of and types of traffic.
  • Choose flooring that is slip resistant, and allows easy clean up of oils, waxes, and other treatment products.
  • Avoid polished stone at floors.
  • Avoid porous materials for floors such as sandstones.
  • Avoid materials whose surfaces may flake or cleave such as some slates.
  • Ensure that transitions between floor materials are flush with one another to prevent tripping hazards.
  • Natural stones, tile products, and all grouts must be sealed to maintain water and stain resistance. Grout at high traffic and high humidity areas may require resealing and/or replacement every few years.
  • At entries from exterior spaces, integrate walk-off mats into the flooring design.
  • Light colored grouts turn grey over time as the floors are mopped. Consider this when selecting grouts.
  • Floor materials must not scuff or scratch over time.
  • Install moisture resistant and mould resistant wall board in wet and humid spaces.
  • Avoid the use of materials and finishes which may be prone to rust or corrosion in humid spaces.
  • Specify wall coverings rated for commercial applications.
  • Consider resilient surfaces at treatment rooms to prevent therapist fatigue.
  • Do not provide carpeted surfaces at Skin care treatment rooms. Confirm requirements with local health codes.

Finish Recommendations

Space
Description
Recommended Materials
Materials to Avoid
Entrance
Floor :
Install a durable material capable of withstanding high traffic. Ensure that the flooring material at entries from the exterior is slip resistant and has soil concealing abilities.
stone, tile, terrazzo, wood,; Materials to complement the hotel lobby
polished stone or tile, or carpet at entries leading to the exterior
Base:
A material that complements the floor and capable of withstanding damage from mops, vacuums, and floor polishing machines.
stone, tile, terrazzo, wood
Ceiling:
Provide a ceiling with design interest consistent with the design theme.
gypsum board, wood, paint, or other decorative systems
acoustical ceiling tile
Wall:
Install interesting materials that withstand high traffic, are easily cleaned, and easily repaired if damaged.
paneling, stone, tile, wood, wall covering, paint, plaster, or other decorative systems
Arrival, Retail
Floor :
Install a durable material capable of withstanding high traffic. Provide a relatively smooth hard or resilient surfaced floor to allow easy clean up of oils, waxes, and other products.
stone, tile, terrazzo, wood, resilient flooring
polished stone or tile, or carpet at entries leading to the exterior
Base:
A material that complements the floor and capable of withstanding damage from mops, vacuums, and floor polishing machines.
stone, tile, terrazzo, wood
Ceiling:
Provide a ceiling with design interest consistent with the design theme.
gypsum board, wood, paint, or other decorative systems
acoustical ceiling tile
Wall:
Install interesting materials that withstand high traffic, are easily cleaned, and easily repaired if damaged.
Paneling, stone, tile, wood, wall covering, paint, plaster, or other decorative systems
Salon/Barber
Floor :
Install a durable material capable of withstanding high traffic. Provide a relatively smooth hard surfaced floor to allow easy clean up of oils, waxes, and other nail and hair care products.
stone, tile, terrazzo, wood, resilient flooring
Base:
A material that complements the floor and capable of withstanding damage from mops, vacuums, and floor polishing machines.
stone, tile, terrazzo, wood
Ceiling:
Provide a ceiling with design interest consistent with the design theme.
gypsum board, wood, paint, or other decorative systems
acoustical ceiling tile
Wall:
Install interesting materials that withstand high traffic, are easily cleaned, and easily repaired if damaged.
paneling, stone, tile, wood, wall covering, paint, plaster, or other decorative systems
Counters:
Provide a non porous material that allows easy clean up of oils, waxes, and other nail and hair care products.
stone, wood, glass, high pressure laminate, solid surface
tile with numerous grout joints
Administration
Floor :
Economical durable material capable of withstanding medium traffic with some sound absorptive properties.
wood, resilient flooring, carpet, rugs
Base:
Economical material
rubber base, tile, wood
Ceiling:
Economical material
gypsum board, acoustical ceiling tile
Wall:
Economical material
paint, wall covering
Counters:
Economical material
plastic laminate
Millwork:
Economical material
plastic laminate
Guest Hallways
Avoid institutional looking hallways.
Floor :
Install a durable material capable of withstanding high traffic. Provide a relatively smooth hard surfaced floor to allow easy clean up of oils, waxes, and other treatment products. In many cases carpet runners are installed over hard surfaced floors.
stone, tile, terrazzo, wood, resilient flooring, carpet, rugs, mats
Base:
A material that complements the floor and capable of withstanding damage from mops, vacuums, and floor polishing machines.
stone, tile, terrazzo, wood
Ceiling:
Provide a ceiling with design interest consistent with the design theme.
gypsum board or acoustical ceiling tiles. Although discouraged at high end properties, acoustical ceiling tiles allow easy access to mechanical equipment and avoid the necessity for access panels.
Wall:
Install materials that withstand high traffic, are easily cleaned, and easily repaired if damaged. Provide attractive corner guards at all exposed corners.
paneling, stone, tile, wood, wall covering, paint, plaster, or other decorative systems
Service Hallways
Floor :
Provide economical durable finishes capable of withstanding high traffic with some sound absorptive properties. Specify suitable materials if used by carts.
carpet, tile, resilient flooring, sealed concrete
Base:
Economical material
rubber base, wood
Ceiling:
Economical material
gypsum board, acoustical ceiling tile
Wall:
If hallways are used by carts install corner guards and wall guards.
paint or vinyl wall covering
Issue Storage
Floor :
Provide economical durable finishes capable of withstanding medium traffic with some sound absorptive properties. Specify suitable materials if used by carts.
tile, resilient flooring, sealed concrete
Carpet
Base:
Economical material
rubber base, wood
Ceiling:
Economical material
gypsum board, acoustical ceiling tile
Wall:
Economical material
painted gypsum board or vinyl wall covering
Counters:
Economical material
plastic laminate
Millwork:
Economical material
plastic laminate
Locker Area
Avoid institutional looking locker areas
Floor :
Provide durable finishes designed for a possibly wet and humid environment consistent with the design theme. Provide materials that feel comfortable to exposed feet.
non porous, slip resistant stone, tile, terrazzo, wood, resilient flooring, carpet, consider rugs, or mats over hard surfaced materials
Base:
A material that complements the floor and capable of withstanding damage from mops, vacuums, and floor polishing machines.
stone, tile, terrazzo, wood, resilient flooring
Ceiling:
Provide a ceiling with design interest for a potentially wet and humid environment consistent with the design theme.
gypsum board, wood, paint, or other decorative systems
Wall:
Install materials that withstand high traffic, are easily cleaned, and easily repaired if damaged. Create walls with design interest for a potentially wet and humid environment consistent with the design theme.
stone, tile, wood, wall covering, paint
Sinks and Grooming
Floor :
Provide durable, non porous, slip resistant, easily cleaned, finishes designed for a wet environment consistent with the design theme.
stone, tile, terrazzo, resilient flooring
Base:
A material that complements the floor and capable of withstanding damage from mops, vacuums, and floor polishing machines.
stone, tile, wood,
Ceiling:
Provide a ceiling with design interest for a potentially wet and humid environment consistent with the design theme.
gypsum board, wood, paint, or other decorative systems
Wall:
Install materials that are non porous, easily cleaned, and easily repaired if damaged. Conform to all local building codes and health regulations dictating material selection, and the positioning of materials around the plumbing fixtures.
stone, tile, wood, wall covering, paint
Counters:
Design a counter top, fascia, and back splash of complementary materials that are non porous, stain proof, and easily cleaned.
stone, tile, terrazzo, glass, solid surface
Toilet Compartment
Floor :
Provide durable, non porous, slip resistant, easily cleaned, finishes designed for a wet environment consistent with the design theme.
stone, tile, terrazzo, resilient flooring
Base:
A material that complements the floor and capable of withstanding damage from mops, vacuums, and floor polishing machines.
stone, tile, wood,
Ceiling:
Provide a ceiling with design interest for a potentially wet and humid environment consistent with the design theme.
gypsum board, wood, paint, or other decorative systems
Wall:
Install materials that are non porous, easily cleaned, and easily repaired if damaged. Conform to all local building codes and health regulations dictating material selection, and the positioning of materials around the plumbing fixtures.
stone, tile, wood, wall covering, paint
Showers
Install water resistant and mould resistant wall board at partitions and ceilings.
Floor :
Provide durable, non porous, slip resistant, easily cleaned, finishes designed for a wet environment and consistent with the design theme. Consider materials that are easily installed around sloped floors and around drains. Small scaled tiles provide excellent slip resistance.
stone, tile, terrazzo, glass
Ceiling:
Install suitable ceiling materials for a wet and humid environment that may receive heavy use. At a minimum, specify a gloss at painted surfaces.
gypsum board, stone, tile, terrazzo, glass
Wall:
Provide durable, non porous, easily cleaned, finishes designed for a wet environment and consistent with the design theme. Stopping tile short of the ceiling is not recommended.
stone, tile, terrazzo, glass
Waiting Lounges
Floor :
Install a durable material capable of withstanding medium traffic with some sound absorptive properties.
stone, tile, terrazzo, wood, resilient flooring, carpeting, rugs or mats
Base:
A material or detail that complements the floor and capable of withstanding damage from mops, vacuums, and floor polishing machines.
stone, tile, terrazzo, wood
Ceiling:
Provide a ceiling with design interest consistent with the design theme.
gypsum board, wood, paint, or other decorative system
Wall:
Install interesting materials that withstand medium traffic, easily cleaned, and easily repaired if damaged.
paneling, stone, tile, wood, wall covering, paint, plaster, or other decorative system
Wet Lounge
Install water resistant and mould resistant wall board at partitions and ceilings.
Floor :
Provide durable, non porous, slip resistant, easily cleaned, finishes designed for a wet environment and consistent with the design theme. Consider materials that are easily installed around sloped floors and around drains. Small scaled tiles provide excel slip resistance.
stone, tile, terrazzo
Base:
A material or detail that complements the floor and capable of withstanding damage from mops, vacuums, and floor polishing machines.
stone, tile, terrazzo, wood
Ceiling:
Install suitable ceiling materials for a wet and humid environment that may receive heavy use. At a minimum, specify a gloss at painted surfaces.
gypsum board, stone, tile, terrazzo
Wall:
Provide durable, non porous, easily cleaned, finishes designed for a wet environment and consistent with the design theme.
stone, tile, gypsum board
Experience Shower
Install water resistant and mould resistant wall board at partitions and ceilings.
Floor :
Provide durable, non porous, slip resistant, easily cleaned, finishes designed for a wet environment and consistent with the design theme. Consider materials that are easily installed around sloped floors and around drains. Small scaled tiles provide excel slip resistance.
stone, tile, terrazzo, glass
Ceiling:
Install suitable ceiling materials for a wet and humid environment that may receive heavy use. At a minimum, specify a gloss at painted surfaces.
gypsum board, stone, tile, terrazzo, glass
Wall:
Provide durable, non porous, easily cleaned, finishes designed for a wet environment and consistent with the design theme. Stopping tile short of the ceiling is not recommended.
stone, tile, terrazzo, glass
Steam Room, Snow Cabin, Aromatherapy, Hammam, Rhassoul
Install water resistant and mould resistant wall board at partitions and ceilings.
Floor :
Provide durable, non porous, slip resistant, easily cleaned, finishes designed for a wet environment and consistent with the design theme. Consider materials that are easily installed around sloped floors and around drains. Small scaled tiles provide excel slip resistance.
stone, tile, terrazzo, glass
Ceiling:
Provide durable, non porous, slip resistant, easily cleaned, finishes designed for a hot, wet, humid environment and consistent with the design theme. Slope the ceiling at steamed rooms to avoid condensation dripping on spa guests.
stone, tile, terrazzo, glass
Wall:
Provide durable, non porous, easily cleaned, finishes designed for a hot, wet, humid environment and consistent with the design theme. Ceramic tile is usually easier to clean than stone tile. Stone frequently dissipates heat faster than ceramic tile and may require larger steam units.
stone, tile, terrazzo, glass
Bench:
Ensure bench edges are rounded and comfortable for seated users.
stone, tile, terrazzo, glass
Sauna
Install water resistant and mould resistant wall board at partitions and ceilings.
Floor :
Install duck board flooring over water proof flooring below. Slope the water proof flooring to a drain for regular cleaning.
cedar, redwood, white spruce
Ceiling:
Provide tongue and groove ceiling, see manufacture installation instructions for ceiling requirements.
cedar, redwood, white spruce
Wall:
Provide tongue and groove wall, see manufacture installation instructions for partition requirements.
cedar, redwood, white spruce
Bench:
Ensure bench edges are rounded and comfortable for seated users.
cedar, redwood, white spruce
Multi-purpose treatment Rooms and Suites, Hydrotherapy Room and Couples Room
Floor :
Install a durable material capable of withstanding low traffic with some sound absorptive properties and allow easy clean up of oils, waxes, and other treatment products. Carpeting is not recommended but does add warmth and sound absorption to the room.
stone, tile, terrazzo, wood, resilient flooring, rugs or mats
carpeting
Floor at rooms offering Skin Care :
Install a durable non-porous material capable of withstanding low traffic with some sound absorptive properties and allow easy clean up of oils, waxes, and other treatment products. Carpeting may not be allowed by local building or health codes.
stone, tile, terrazzo, wood, resilient flooring
carpeting
Base:
A material that complements the floor and capable of withstanding damage from mops, vacuums, and floor polishing machines
stone, tile, terrazzo, wood
Ceiling:
Provide a ceiling with design interest consistent with the design theme.
gypsum board, wood, paint, or other decorative system
acoustical ceiling tile
Wall:
Install interesting materials that withstand oils, waxes and other treatment products that is easily cleaned, and easily repaired if damaged.
paneling, stone, tile, wood, wall covering, paint, plaster, or other decorative system
Counters:
Design a counter top, fascia, and back splash of complementary materials that are non porous, stain proof, and easily cleaned.
stone, tile, terrazzo, glass, high pressure laminate
tile with numerous grout joints
Vichy and Scrub Rooms
Install water resistant and mould resistant wall board at partitions and ceilings.
Floor :
Construct a tiled water proof floor sloped towards a center drain(s) located under the treatment table. Slope the floor .63cm (1/4") per foot. Provide durable, non porous, slip resistant, easily cleaned, finishes designed for a wet humid environment and consistent with the design theme. Consider materials that are easily installed around sloped floors and around drains. Small scaled tiles provide excellent slip resistance.
stone, tile, terrazzo
carpeting
Ceiling:
Install suitable ceiling materials for a wet and humid environment. Specify gloss paint at gypsum board ceilings. If the steam option is included with the Vichy shower, tile the ceiling completely.
gypsum board, stone, tile
Wall:
Provide durable, non porous, easily cleaned, finishes designed for a wet environment and consistent with the design theme. Install tile a minimum of 1.82m (6') up the walls. If the steam option is included with the Vichy shower, tile the walls completely.
stone, tile, terrazzo, glass , provide scrubbable architectural finish or wallcovering above if the wall is only partially tiled
Counters:
Install a high quality, stain-proof, non-porous, and easily cleaned material. If the counter is close to the Vichy shower, slope the counter for drainage.
stone, tile, terrazzo, glass, stainless steel
Thai Massage Room
Floor :
Install a durable cushioned material capable of withstanding low traffic with some sound absorptive properties.
tatami, carpet, resilient floor with rugs, mats
Stone, tile
Base:
A material that complements the floor and capable of withstanding damage from mops and vacuums.
stone, tile, terrazzo, wood, carpet
Ceiling:
Provide a ceiling with design interest consistent with the design theme.
gypsum board, wood, paint, or other decorative system
acoustical ceiling tile
Wall:
Install interesting materials that withstand oils, waxes and other treatment products that is easily cleaned, and easily repaired if damaged.
paneling, stone, tile, wood, wall covering, paint, plaster, or other decorative system
Counters:
Install a high quality, stain-proof, non-porous, and easily cleaned material. If the counter is close to the Vichy shower, slope the counter for drainage.
stone, tile, terrazzo, glass, stainless steel
Clean and Soiled Linen Staging
Floor :
Provide economical durable finishes capable of withstanding cart traffic.
tile, resilient flooring, sealed concrete, possibly carpeting
carpeting
Base:
Economical material
rubber base, tile, wood
Ceiling:
Economical material
painted gypsum board or acoustical ceiling tile
Wall:
Install corner guards and wall guards
painted gypsum board, FRP
Counters:
Economical material
plastic laminate
Millwork:
Economical material
plastic laminate
Linen Storage, Laundry Folding
Floor :
Provide economical durable finishes
tile, resilient flooring, sealed concrete, possibly carpeting
carpeting
Base:
Economical material
rubber base, tile, wood
Ceiling:
Economical material
painted gypsum board or acoustical ceiling tile
Wall:
Economical material
painted gypsum board, FRP
Counters:
Economical material
plastic laminate
Millwork:
Economical material
plastic laminate
Staff Lounge
Floor :
Provide economical durable finishes
tile, resilient flooring
sealed concrete, carpeting
Base:
Economical material
rubber base, tile, wood
Ceiling:
Economical material
painted gypsum board or acoustical ceiling tile
Wall:
Economical material
painted gypsum board
Counters:
Economical material
plastic laminate
Millwork:
Economical material
plastic laminate
Staff Lockers
Floor :
Provide economical durable finishes
tile, resilient flooring
sealed concrete, carpeting
Base:
Economical material
rubber base, tile, wood
Ceiling:
Economical material
painted gypsum board or acoustical ceiling tile
Wall:
Economical material
painted gypsum board
Counters:
Economical material
plastic laminate
Lockers:
Economical material
plastic, metal, or plastic laminate
Staff Restroom
Floor :
Provide economical, durable, non porous, slip resistant, easily cleaned, finishes designed for a wet environment.
stone, tile, terrazzo, resilient flooring
carpeting
Base:
A material that complements the floor and capable of withstanding damage from mops, vacuums, and floor polishing machines
stone, tile
Ceiling:
Economical material
painted gypsum board or acoustical ceiling tile
Wall:
Install materials that are non porous, easily cleaned, and easily repaired if damaged. Conform to all local building codes and health regulations dictating material selection, and the positioning of materials around the plumbing fixtures.
stone, tile, wall covering, paint, FRP
Counters:
Economical material
plastic laminate, tile
Millwork:
Economical material
plastic laminate
Dispensary
Floor :
Provide economical durable finishes
tile, resilient flooring
sealed concrete, carpeting
Base:
Economical material
rubber base, tile, wood
Ceiling:
Economical material
painted gypsum board or acoustical ceiling tile
Wall:
Economical material
painted gypsum board
Counters:
Economical material
plastic laminate
Millwork:
Economical material
plastic laminate
Storage, Recycling areas
Floor :
Provide economical durable finishes
tile, resilient flooring, sealed concrete, possibly carpeting
Base:
Economical material
rubber base, tile, wood
Ceiling:
Economical material
painted gypsum board or acoustical ceiling tile
Wall:
Economical material
painted gypsum board
Housekeeping
Floor :
Provide economical durable finishes
tile, resilient flooring, sealed concrete
Base:
Economical material
rubber base, tile, wood
Ceiling:
Economical material
painted gypsum board or acoustical ceiling tile
Wall:
Economical material
painted gypsum board, FRP
Counters:
Economical material
plastic laminate
FITNESS
Specify finishes consistent with an upscale health club
Cardio
Floor :
Provide durable, non porous easily cleaned, finishes designed for fitness environments.
wood , resilient flooring, occasionally carpet, rubber
Base:
A material that complements the floor and capable of withstanding damage from mops, vacuums, and floor polishing machines
Wood, rubber
Ceiling:
Provide a relatively economical material installed with some design interest consistent with the design theme.
gypsum board, acoustical ceiling tile, wood, paint, or decorative system
Wall:
Install relatively economical material with some design interest that withstand medium traffic, easily cleaned, and easily repaired if damaged.
wood, wall covering, paint, plaster, or decorative system
Strength
Floor :
Provide cushioned flooring at all free weight areas.
rubber flooring, carpet
Base:
A material that complements the floor and capable of withstanding damage from mops, vacuums, and floor polishing machines
Ceiling:
Provide a relatively economical material installed with some design interest consistent with the design theme.
gypsum board, acoustical ceiling tile, wood, paint, or decorative system
Wall:
Provide a wall of full length mirrors
Stability
Floor:
Provide durable, non porous easily cleaned, finishes designed for fitness with shock absorption.
Wood, resilient flooring
Base:
A material that complements the floor and capable of withstanding damage from mops, vacuums, and floor polishing machines
wood
Ceiling:
Provide a relatively economical material installed with some design interest consistent with the design theme.
gypsum board, acoustical ceiling tile, wood, paint, or other decorative system
Wall:
Install relatively economical material with some design interest that withstands medium traffic, easily cleaned, and easily repaired. Include mirrors that could be concealed behind screening devices such as draperies, sliding panels, blinds, etc.
wood, wall covering, paint, plaster, or other decorative system
Studios
Floor :
Provide durable, non porous easily cleaned, finishes designed for fitness with shock absorption.
wood , resilient flooring
Base:
A material that complements the floor and capable of withstanding damage from mops, vacuums, and floor polishing machines
wood
Ceiling:
Provide a relatively economical material installed with some design interest consistent with the design theme.
gypsum board, acoustical ceiling tile, wood, paint, or other decorative system
Wall:
Install relatively economical material with some design interest that withstands medium traffic, easily cleaned, and easily repaired. Include mirrors that could be concealed behind screening devices such as draperies, sliding panels, blinds, etc.
wood, wall covering, paint, plaster, or other decorative system