2.4 Reservations Workspace

2.4 Reservations Workspace

Facility Design Process
Design Development
Design Development
Design Criteria
Design Criteria
Design Guides
Facility Design Guides
Facility Design Guides
01.0 Arrival
1.0 Arrival
1.0 Arrival
1.1 Entrance
1.1 Entrance
1.2 Arrival Lobby
1.2 Arrival Lobby
1.3 Arrival Seating
1.3 Arrival Seating
1.4 Consultation Area
1.4 Consultation Area
1.5 Arrival Restrooms
1.5 Arrival Restrooms
02.0 Administration
2.0 Administration
2.0 Administration
2.1 Spa Director’s Office
2.1 Spa Director’s Office
2.2 Spa Manager’s Office
2.2 Spa Manager’s Office
2.3 Leadership Workspaces
2.3 Leadership Workspaces
2.4 Reservations Workspace
2.4 Reservations Workspace
2.5 Shared Workspace
2.5 Shared Workspace
2.6 Copy & Print Area
2.6 Copy & Print Area
2.7 Director of Wellness Office
2.7 Director of Wellness Office
03.0 Retail
3.0 Retail
3.0 Retail
3.1 Retail Shop
3.1 Retail Shop
3.2 Retail Store Room
3.2 Retail Store Room
3.3 Fitting Room
3.3 Fitting Room
3.4 Interactive Testing Area
3.4 Interactive Testing Area
3.5 Retail MakeUp Area
3.5 Retail MakeUp Area
04.0 Lockers/Changing
4.0 Lockers & Changing
4.0 Lockers & Changing
4.01 Sightline Vestibule
4.01 Sightline Vestibule
4.02 Issue/Storage
4.02 Issue/Storage
4.03 Attendant Station
4.03 Attendant Station
4.04 Housekeeping/Janitor Closet
4.04 Housekeeping/Janitor Closet
4.05 Lockers
4.05 Lockers
4.06 Private Changing Room
4.06 Private Changing Room
4.07 Towel Station
4.07 Towel Station
4.08 Sinks & Wet Grooming
4.08 Sinks & Wet Grooming
4.09 Dry Grooming
4.09 Dry Grooming
4.10 Showers
4.10 Showers
4.11 Toilet Compartment
4.11 Toilet Compartment
4.12 Urinals
4.12 Urinals
4.14 Waiting Lounge
4.14 Waiting Lounge
4.13 Swimsuit Extractor
4.13 Swimsuit Extractor
4.15 Waiting Hospitality Station
4.15 Waiting Hospitality Station
05.0 Relaxation Spaces
5.0 Relaxation Spaces
5.0 Relaxation Spaces
5.1 Coed Relaxation Lounge
5.1 Coed Relaxation Lounge
5.2 Sleep Lounge
5.2 Sleep Lounge
06.0 Indoor Amenities
6.0 Indoor Amenities
6.0 Indoor Amenities
6.1 Wet Lounge
6.1 Wet Lounge
6.2 Experience Showers
6.2 Experience Showers
6.3 Steam Room
6.3 Steam Room
6.4 Sauna
6.4 Sauna
6.5 Snow Cabin
6.5 Snow Cabin
6.6 Ice Fountain
6.6 Ice Fountain
6.7 Aromatherapy Inhalation Room
6.7 Aromatherapy Inhalation Room
6.8 Halotherapy
6.8 Halotherapy
6.9 Herbal Baths
6.9 Herbal Baths
6.10 Rhassoul
6.10 Rhassoul
6.11 Hammam
6.11 Hammam
6.12 Hammam Scrub Room
6.12 Hammam Scrub Room
6.13 Plunge Pools
6.13 Plunge Pools
6.14 Sensory Deprivation Rooms
6.15 Reflecting Pool
6.16 Indoor Kneipp Walk
6.17 Herbal Baths
07.0 Spa Treatment Rooms
7.0 Spa Treatment Areas
7.0 Spa Treatment Areas
7.1 Standard Massage Room
7.1 Standard Massage Room
7.2 Multi-Use Treatment Room
7.2 Multi-Use Treatment Room
7.3 Skincare/Waxing Room
7.3 Skincare/Waxing Room
7.4 Couples (Duet) Treatment Room
7.4 Couples (Duet) Treatment Room
7.5 Wet Treatment Room
7.5 Wet Treatment Room
7.6 Vichy Shower Room
7.6 Vichy Shower Room
7.7 Scrub Room
7.7 Scrub Room
7.8 Hydrotherapy Room
7.8 Hydrotherapy Room
7.9 Multi-Purpose Treatment Suite
7.9 Multi-Purpose Treatment Suite
7.10 Advanced Beauty Cabins
7.10 Advanced Beauty Cabins
7.11 Specialty Treatment Room
7.11 Specialty Treatment Room
7.12 Single Treatment Suite
7.12 Single Treatment Suite
7.13 Duet Treatment Suite
7.13 Duet Treatment Suite
7.14 Satellite Treatment Pod (single)
7.14 Satellite Treatment Pod (single)
7.15 Satellite Treatment Pod (duet)
7.15 Satellite Treatment Pod (duet)
7.16 Specialty Treatment Suite
7.16 Specialty Treatment Suite
Spa Dispensary
08.0 Regenerative Medicine
8.0 Regenerative Medicine
8.0 Regenerative Medicine
8.1 Arrival (RM)
8.2 Seating (RM)
8.3 Restrooms (RM)
Apothecary
Apothecary
8.5 Apothecary Prep & Dispensary
8.6 Apothecary Lounge
RM Dispensary
Housekeeping / Janitor
Records and Copy Room (RM)
Product/Supply Storage (RM)
Copy Room and Records (RM)
Work Stations (RM)
Demonstration Space
Demonstration Space
Diagnostic Room
Acute Care
Medical Treatment Room
Medical Exam Room
Conference / Group Consultation Space
Consultation Room
IV Terrace/Garden
IV Prep
IV Lounge
09.0 MedSpa
9.0 MedSpa
9.0 MedSpa
10.0 Beauty Salon
10.0 Beauty Salon
10.0 Beauty Salon
11.0 Barber/Men’s Salon
11.0 Barber/Men’s Salon
11.0 Barber/Men’s Salon
12.0 Spa Culinary
12.0 Spa Culinary
12.0 Spa Culinary
Dish Area/Sanitation
Kitchen
Cold Storage
Dry Storage
Grab’n’Go Case
Counter
Seating/Dining
Juice/Beverage Bar
Prep Area
13.0 Support
13.0 Support
13.0 Support
Staff Workspace
Other Mechanical Rooms
Staff Lockers
Janitor/Housekeeping
General Storage
Supervisors Workstations
Product Storage (Secured)
Staff Restroom
Linen Storage
Soiled Linen Cart Staging
Clean Linen Cart Staging
Staff Lounge
Therapist training room
Telephone/Audio/Server Room
Mechanical / Electrical Room
14.0 Fitness
14.0 Fitness
14.0 Fitness
Mind-Body Studio
Physical Therapy Area
Strength Training
Support Staff Office/Work Area
Recovery Area
Stretching Area
Back of House Storage
Restroom(s)
Hospitality Station
Studio Storage
Large Group X Studio
Small Group X Studio
Functional Studio
Personal Training Space
Cardio Training
Fitness Diagnostics
Fitness Trainers Office
Fitness Director Office
Arrival/check-in
15.0 Outdoor Fitness
15.0 Outdoor Fitness
15.0 Outdoor Fitness
Functional Fitness Zone
Fitness Trail
Climbing Wall
16.0 Outdoor Thermal Amenities
16.0 Outdoor Amenities
16.0 Outdoor Amenities
Hydrotherapy Pools
Plunge Pools
Outdoor Pool Deck
Outdoor Relaxation Area
Experience Showers
Kneipp Walk
Dedicated Spa Pool
17.0 Landscape
17.0 Outdoor Design
17.0 Outdoor Design
Zen Garden
Culinary Garden
Butterfly Garden
Bee Apiary
Wetlands
Herb Garden
Labyrinth
Hammocks
Meditation Garden
1.0 Pre-Launch - 01 Documentation
Operational Waivers
Operational Waivers
Contracts
Contracts
1.0 Pre-Launch - 02 DLC Partners & Stakeholders
1.0 Pre-Launch - 03 Site Audit & Survey
Site Audit & Survey
Site Audit & Survey
1.0 Pre-Launch - 04 Systems & Processes
Systems & Processes
Systems & Processes
18.0 Other Wellness Associated
18.0 Other Wellness
18.0 Other Wellness
Outdoor Massage Pavilion
Chef's Kitchen/Demonstration Kitchen
19.0 Circulation
19.0 Circulation
19.0 Circulation
2.0 Launch
Launch Phase
Launch Phase
2.0 Launch - 01 Presentations & Proposals
2.0 Launch - 02 Menus & Marketing Material
2.0 Launch - 03 Vendor Forms & Information
2.0 Launch - 04 SOPs & Protocols
2.0 Launch - 05 Staffing & Onboarding
2.0 Launch - 06 Operational Systems & Software
3.0 Active Operations
Active Operations
Active Operations
3.0 Active Operations - 01 Documentation
3.0 Active Operations - 02 Vendors Inventories & Quotes
3.0 Active Operations - 03 Menus Brochures & Printed Collateral
3.0 Active Operations - 04 SOPs & Protocols
3.0 Active Operations - 05 Staffing
DLC Staffing & Onboarding
DLC Staffing & Onboarding
3.0 Active Operations - 06 Operational Equip. & Programs
3.0 Active Operations - 07 Presentations & Proposals
DLC FF&E Information
DLC FF&E Information
Design Resources
Design Resources
Design Resources
M.E.P. Requirements
M.E.P. Requirements
Lighting
Lighting
Acoustics
Acoustics
A/V & Comms
A/V & Comms
Finish Matrix
Finish Matrix
Organics
Organics
Furnishings
Furnishings
Signage
Signage
Art
Art
Accessories
Accessories
Sustainability
Sustainability
Well Being Glossary
Well Being Glossary
 

Reservations Workspace

Objective

Provide dedicated or shared workstations for reservationists. The reservations staff area functions as a call center. Employees manage phone and internet reservation traffic for the facility. At smaller facilities this may be handled by the hotel operations.
Provide dedicated or shared workstations for reservationists. The reservations staff area functions as a call center. Employees manage phone and internet reservation traffic for the facility. At smaller facilities this may be handled by the hotel operations.

Space Planning

Position within the administration area or within the back of house support areas.
Position within the administration area or within the back of house support areas.

Design Features

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Flooring and Wall Finishes

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Furniture and Equipment

Workspace:
Workspace:
  • Straight tabletop work surface
  • Box/box/file cabinet
  • 1 task chair

Lighting

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Temperature and Ventilation

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Electrical and Technology Requirements

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Infection Control and Safety Measures

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Adjacencies

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Circulation

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FAQs

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