Facility Design Process
Facility Design Process
Design Guides
Design Guides
01.0 Arrival
01.0 Arrival
02.0 Administration
02.0 Administration
03.0 Retail
03.0 Retail
04.0 Lockers/Changing
04.0 Lockers/Changing
05.0 Relaxation Spaces
05.0 Relaxation Spaces
06.0 Indoor Amenities
06.0 Indoor Amenities
6.14 Sensory Deprivation Rooms
6.15 Reflecting Pool
6.16 Indoor Kneipp Walk
6.17 Herbal Baths
07.0 Spa Treatment Rooms
07.0 Spa Treatment Rooms
Spa Dispensary
08.0 Regenerative Medicine
08.0 Regenerative Medicine
8.1 Arrival (RM)
8.2 Seating (RM)
8.3 Restrooms (RM)
8.5 Apothecary Prep & Dispensary
8.6 Apothecary Lounge
RM Dispensary
Housekeeping / Janitor
Records and Copy Room (RM)
Product/Supply Storage (RM)
Copy Room and Records (RM)
Work Stations (RM)
Diagnostic Room
Acute Care
Medical Treatment Room
Medical Exam Room
Conference / Group Consultation Space
Consultation Room
IV Terrace/Garden
IV Prep
IV Lounge
09.0 MedSpa
09.0 MedSpa
10.0 Beauty Salon
10.0 Beauty Salon
11.0 Barber/Men’s Salon
11.0 Barber/Men’s Salon
12.0 Spa Culinary
12.0 Spa Culinary
13.0 Support
13.0 Support
Staff Workspace
Other Mechanical Rooms
Staff Lockers
Janitor/Housekeeping
General Storage
Supervisors Workstations
Product Storage (Secured)
Staff Restroom
Linen Storage
Soiled Linen Cart Staging
Clean Linen Cart Staging
Staff Lounge
Therapist training room
Telephone/Audio/Server Room
Mechanical / Electrical Room
14.0 Fitness
14.0 Fitness
Mind-Body Studio
Physical Therapy Area
Strength Training
Support Staff Office/Work Area
Recovery Area
Stretching Area
Back of House Storage
Restroom(s)
Hospitality Station
Studio Storage
Large Group X Studio
Small Group X Studio
Functional Studio
Personal Training Space
Cardio Training
Fitness Diagnostics
Fitness Trainers Office
Fitness Director Office
Arrival/check-in
15.0 Outdoor Fitness
15.0 Outdoor Fitness
16.0 Outdoor Thermal Amenities
16.0 Outdoor Thermal Amenities
17.0 Landscape
17.0 Landscape
1.0 Pre-Launch - 01 Documentation
1.0 Pre-Launch - 01 Documentation
1.0 Pre-Launch - 02 DLC Partners & Stakeholders
1.0 Pre-Launch - 02 DLC Partners & Stakeholders
1.0 Pre-Launch - 03 Site Audit & Survey
1.0 Pre-Launch - 03 Site Audit & Survey
1.0 Pre-Launch - 04 Systems & Processes
1.0 Pre-Launch - 04 Systems & Processes
18.0 Other Wellness Associated
18.0 Other Wellness Associated
19.0 Circulation
19.0 Circulation
2.0 Launch
2.0 Launch
2.0 Launch - 01 Presentations & Proposals
2.0 Launch - 01 Presentations & Proposals
2.0 Launch - 02 Menus & Marketing Material
2.0 Launch - 02 Menus & Marketing Material
2.0 Launch - 03 Vendor Forms & Information
2.0 Launch - 03 Vendor Forms & Information
2.0 Launch - 04 SOPs & Protocols
2.0 Launch - 04 SOPs & Protocols
2.0 Launch - 05 Staffing & Onboarding
2.0 Launch - 05 Staffing & Onboarding
2.0 Launch - 06 Operational Systems & Software
2.0 Launch - 06 Operational Systems & Software
3.0 Active Operations
3.0 Active Operations
3.0 Active Operations - 01 Documentation
3.0 Active Operations - 01 Documentation
3.0 Active Operations - 02 Vendors Inventories & Quotes
3.0 Active Operations - 02 Vendors Inventories & Quotes
3.0 Active Operations - 03 Menus Brochures & Printed Collateral
3.0 Active Operations - 03 Menus Brochures & Printed Collateral
3.0 Active Operations - 04 SOPs & Protocols
3.0 Active Operations - 04 SOPs & Protocols
3.0 Active Operations - 05 Staffing
3.0 Active Operations - 05 Staffing
3.0 Active Operations - 06 Operational Equip. & Programs
3.0 Active Operations - 06 Operational Equip. & Programs
3.0 Active Operations - 07 Presentations & Proposals
3.0 Active Operations - 07 Presentations & Proposals
Arrival Area
The arrival area is critical space in the spa design. It serves multiple purposes including:
- First Impression: The arrival area is typically the first physical space that customers experience in the spa facility. It sets the tone for the entire visit and can significantly impact a customer's perception of the facility. A well-designed arrival area that exudes tranquility and professionalism can convey the quality of service that the spa provides.
- Transition Space: The arrival area serves as a transitional space from the external environment to the serene setting of the spa. It aids in beginning the relaxation process as clients shift from their usual hectic routines to a state of calm and tranquility.
- Customer Service Point: The arrival area is usually where customer service begins. It's where guests are greeted, checked in, and briefed about the various services available. A well-organized and efficient arrival area can contribute to smoother operations and customer satisfaction.
- Sales Opportunities: The arrival area often includes a retail section where spa products are displayed for sale. It represents a crucial opportunity for additional revenue and for promoting products that complement the services provided.
- Waiting Area: Sometimes, the arrival area also functions as a waiting area where guests can relax before their treatment begins. Comfortable seating, pleasant aromas, and a soothing ambiance can make the waiting time enjoyable and set the mood for the upcoming spa experience.
- Brand Representation: The design, decor, and atmosphere of the spa arrival area represent the spa's brand. It manifests the spa's character and philosophy and can play a significant role in differentiating the facility from its competitors.
- Information Hub: The arrival area is also where clients can find information about the spa's services, promotions, packages, and policies. It's the ideal place for displaying brochures, flyers, or digital information.