3.1 Retail Shop

3.1 Retail Shop

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Facility Design Process
Design Guides
01.0 Arrival
02.0 Administration
03.0 Retail
04.0 Lockers/Changing
05.0 Relaxation Spaces
06.0 Indoor Amenities
07.0 Spa Treatment Rooms
08.0 Regenerative Medicine
09.0 MedSpa
10.0 Beauty Salon
11.0 Barber/Men’s Salon
12.0 Spa Culinary
13.0 Support
14.0 Fitness
15.0 Outdoor Fitness
16.0 Outdoor Thermal Amenities
17.0 Landscape
1.0 Pre-Launch - 01 Documentation
1.0 Pre-Launch - 02 DLC Partners & Stakeholders
1.0 Pre-Launch - 03 Site Audit & Survey
1.0 Pre-Launch - 04 Systems & Processes
18.0 Other Wellness Associated
19.0 Circulation
2.0 Launch
2.0 Launch - 01 Presentations & Proposals
2.0 Launch - 02 Menus & Marketing Material
2.0 Launch - 03 Vendor Forms & Information
2.0 Launch - 04 SOPs & Protocols
2.0 Launch - 05 Staffing & Onboarding
2.0 Launch - 06 Operational Systems & Software
3.0 Active Operations
3.0 Active Operations - 01 Documentation
3.0 Active Operations - 02 Vendors Inventories & Quotes
3.0 Active Operations - 03 Menus Brochures & Printed Collateral
3.0 Active Operations - 04 SOPs & Protocols
3.0 Active Operations - 05 Staffing
3.0 Active Operations - 06 Operational Equip. & Programs
3.0 Active Operations - 07 Presentations & Proposals
Design Resources
 

Retail Shop/Space


Objective

As a full service retail outlet, the store will be a unique blend of professional skin care lines, bath and body care accessories, home accessories, jewelry, handbags, clothing and locally crafted goods. The retail facility is an essential component of the spa’s financial success. Provide spa related retail to augment the guest’s experience and increase revenue.
As a full service retail outlet, the store will be a unique blend of professional skin care lines, bath and body care accessories, home accessories, jewelry, handbags, clothing and locally crafted goods. The retail facility is an essential component of the spa’s financial success. Provide spa related retail to augment the guest’s experience and increase revenue.

Space Planning

Locate the spa retail adjacent to the spa arrival in a visually prominent location central to the main traffic flow of arriving and departing guests. Geographically provide some separation from the arrival as a guest’s first impression of a spa should not be of a cluttered retail environment. The retail area should have clear sight lines from the welcome desk.
Locate the spa retail adjacent to the spa arrival in a visually prominent location central to the main traffic flow of arriving and departing guests. Geographically provide some separation from the arrival as a guest’s first impression of a spa should not be of a cluttered retail environment. The retail area should have clear sight lines from the welcome desk.

Design Features

Consider the design of the following features:
Consider the design of the following features:
  • Entrance designed tastefully to attract customers and wide enough to encourage casual entry into the space. (6 feet wide minimum)
  • Conceal all equipment from guest view.
  • For larger spas, include a space for a retail office within the retail area. (Spas 10,000 square feet or larger)
  • Extend perimeter walls to structure for security.
  • Ensure any furniture is properly protected to avoid scratching wood floors.
  • Retail Fixture Design:
    • Maximize wall space for merchandise. Break up long expanses of shelving into +/- 8’ sections.
    • Provide merchandise systems with adjustable shelves and hanging rods. Shelves are to be 12-15” deep.
    • Merchandise top shelf to be no higher than 60”
    • If the products shelves are lit from the ceiling (not individually lit) provide glass shelves
    • Provide lockable storage cabinets underneath the merchandise system. Cabinets are to be no higher than 30” high and no deeper than 18”. All locks are to be keyed to one key.
    • Provide merchandising tables. Quantity depends upon size of space. The amount of merchandising tables will reduce the linear feet of wall space for shelving.
    • Provide a separate lockable storage room.

Flooring and Wall Finishes

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Furniture and Equipment

Include:
Include:
  • Data
  • Phone
  • POS system
  • Credit card machine and receipt printer
  • Printer (most likely located elsewhere)
  • CPU
  • Keyboard
  • PDA
  • Telephone
  • Cash Drawer
  • Storage for marketing materials, menus, comment cards
  • Retail bags and tissue
  • Trash
  • Cash drawer
  • Stools are discouraged

Lighting

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Temperature and Ventilation

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Electrical and Technology Requirements

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Infection Control and Safety Measures

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Adjacencies

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Circulation

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