4.03 Attendant Station

4.03 Attendant Station

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Facility Design Process
Design Guides
01.0 Arrival
02.0 Administration
03.0 Retail
04.0 Lockers/Changing
05.0 Relaxation Spaces
06.0 Indoor Amenities
07.0 Spa Treatment Rooms
08.0 Regenerative Medicine
09.0 MedSpa
10.0 Beauty Salon
11.0 Barber/Men’s Salon
12.0 Spa Culinary
13.0 Support
14.0 Fitness
15.0 Outdoor Fitness
16.0 Outdoor Thermal Amenities
17.0 Landscape
1.0 Pre-Launch - 01 Documentation
1.0 Pre-Launch - 02 DLC Partners & Stakeholders
1.0 Pre-Launch - 03 Site Audit & Survey
1.0 Pre-Launch - 04 Systems & Processes
18.0 Other Wellness Associated
19.0 Circulation
2.0 Launch
2.0 Launch - 01 Presentations & Proposals
2.0 Launch - 02 Menus & Marketing Material
2.0 Launch - 03 Vendor Forms & Information
2.0 Launch - 04 SOPs & Protocols
2.0 Launch - 05 Staffing & Onboarding
2.0 Launch - 06 Operational Systems & Software
3.0 Active Operations
3.0 Active Operations - 01 Documentation
3.0 Active Operations - 02 Vendors Inventories & Quotes
3.0 Active Operations - 03 Menus Brochures & Printed Collateral
3.0 Active Operations - 04 SOPs & Protocols
3.0 Active Operations - 05 Staffing
3.0 Active Operations - 06 Operational Equip. & Programs
3.0 Active Operations - 07 Presentations & Proposals
Design Resources
 

Attendant Station


Objective

Larger facilities may have a dedicated attendant station in lieu of the issue storage. The concierge of the locker room, the attendant will greet guests, program their activities, and outfit them with towels, locker assignments, robes and footwear.
Larger facilities may have a dedicated attendant station in lieu of the issue storage. The concierge of the locker room, the attendant will greet guests, program their activities, and outfit them with towels, locker assignments, robes and footwear.

Space Planning

When possible, provide a common passageway between the men’s and women’s attendant stations to permit sharing resources while maintaining visual privacy. Position with discreet access to the linen storage areas. Make certain there is no line of sight into the locker rooms from this area.
When possible, provide a common passageway between the men’s and women’s attendant stations to permit sharing resources while maintaining visual privacy. Position with discreet access to the linen storage areas. Make certain there is no line of sight into the locker rooms from this area.

Design Features

Features:
Features:
  • A stand-up height work surface, check governing codes for regulatory requirements. Design the station to permit the attendant to “walk around to assist guests.” Include a computer station to check appointments.
  • Provide shelving for spa supplies, linens, garments, footwear, and towels, concealed from guest view.
  • Provide a work surface a minimum of .91m H x .76m D x 1.52m L (36” x 30” deep x 5’) to fold linen.
  • Include clothes rods for hanging robes or garments concealed from guest view.
  • Include an area to wash footwear. Footwear cleaning requires a double drawer commercial dishwasher, or a two compartment, commercial kitchen sink, extra deep bowls, stainless steel, with integral drain board. This equipment should not be visible to guests.
  • If the lockers are keyed, provide storage for locker keys.
  • A phone with the ringer turned off.
  • Duress alarm indicator.
  • Audio control for sound in the locker areas.

Flooring and Wall Finishes

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Furniture and Equipment

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Lighting

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Temperature and Ventilation

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Electrical and Technology Requirements

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Infection Control and Safety Measures

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Adjacencies

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Circulation

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